Is your Eufy not charging? It might be aggravating, but don’t give up! The fact that your Eufy Robovac isn’t charging isn’t the end of the story. There are several reasons why your Robovac won’t charge. However, repairing it is a breeze.
The charging connections on your Eufy Robovac may be dusty, or the power switch is turned off, so it won’t charge. Also, if the charging base is obstructed or unplugged, the power adapter is broken, the outlet or circuit board is malfunctioning, the software is old, or the battery is worn out, it will not charge.
Reasons Why Eufy Not Charging
Dusty Charging Contact Pins
Do you charge your Eufy Robovac using a charging base? If this is the case, look at the charging contact pins. These provide electrical charges to your Eufy Robovac. The pins will not contact if dirt and dust have gathered on them. It will also prevent the electric charges from entering. Consequently, you won’t be able to charge your Eufy Robovac. At the very least, it will be charged at a lower rate than usual.
“What are charging contact pins?” Metal strips on the Robovac and its charging base serve as charging contact pins. There are a total of four (4) charging contact pins. Two contact pins are located under the Eufy Robovac, and the other two are at the base of the charging device.
Look for the charging contact pins on your Robovac and its charging base. If the pins are dirty, blow air into them to clean them. If dirt is caught on the pins, wipe it off with a clean, dry cloth. Contact pins for charging are quite delicate. When cleaning, use a microfiber cloth or a comparable substance to prevent scratches.
Charging Base Not Plugged In
Now is the time to inspect your Eufy charging base. Is it switched on? No matter how long you dock your Eufy Robovac to its base, it will not recharge if the charging base is not plugged in. This is because the charging base does not have a rechargeable battery. There is no charge stored in it.
As a result, it must be plugged in at all times. To enable your Robovac to recharge, you need a charging base. And your cleaning gadget won’t be able to accomplish that if the charging base isn’t powered up.
- Make sure the power adapter is hooked into a wall outlet.
- Ensure the adapter’s opposite end is placed into the charging base.
- You should notice a steady white light on the charging base’s LED indication after it is plugged in.
Damaged Power Adapter
If the power adapter has bite marks on it, this is the likely cause of your Eufy Robovac’s inability to charge. Likewise, your cleaning gadget will not charge if the power adapter is damaged. And that includes;
- Bite marks
- Exposed wirings
- Burnt plug prongs
- Melted plug prongs
House dogs and vermin are often responsible for bite wounds and exposed wiring. Power surges also produce charred and melted plug prongs. If any exposed wires are on the power adapter, wrap them with electrical tape.
This is a decent short-term option. However, it would help if you replaced your power adapter as soon as possible since exposed wire might lead to short circuits. Short circuits might cause your cleaning gadget to malfunction. And I’m sure you don’t want it to happen. If the plug prongs on your power adapter are severely broken, you should also replace them.
Make sure the power adapter is tucked away in a cable box organizer to avoid this. Alternatively, relocate the cleaning base to a more secure location away from your household pets.
Dirty Swivel Wheel
“How does a caster wheel have anything to do with the fact that my Robovac isn’t charging?” The swivel wheel of you, Eufy, may be dirty. The Robovac’s swivel wheel is positioned at the very front. As a result, it is subjected to more filth and dust. The swivel wheel may get clogged with dirt and dust. The wheel may push out as a result of this.
The charging contacts on the Robovac won’t be able to reach the other pair on the charging base after it’s pushed out. As a result, your Eufy Robovac will not be charged. Here’s how to get things fixed.
If the swivel wheel has gathered dirt, clean it by detaching it from the Robovac. To remove the Eufy Robovac swivel wheel, follow these steps:
- First, turn the Eufy Robovac on its side.
- Next, place your thumb and index finger on the wheel’s sides.
- Then, using enough force, take out the wheel.
- Get a flathead screwdriver if that doesn’t work.
- Place it under the swivel wheel and pull the wheel out with it.
- After removing it, clean it by removing any dirt or hair strands that have gathered.
Faulty Power Outlet
If changing the power adapter does not solve the problem, the problem must be with the power outlet. For various reasons, certain electrical outlets in your house might become “faulty.” For the first time, electrical surges might destroy the outlet’s wiring. Consequently, any gadgets connected to it will not be able to charge. Or, in the worst-case scenario, become considerably more harmful. The following are some clear indicators of a malfunctioning power outlet:
- Hot outlet cover surface
- A burnt smell coming from the outlet
- Flickering lights when something is plugged
You’ll only be able to tell whether the power outlet is defective if you try it. Plug the cleaning base into a different socket if there is apparent evidence of a defective power outlet in the socket. Whether there aren’t any, you may use an outlet tester to see if the power outlet is operational.
You might also try using the same outlet for other devices. Also, check if any of the devices function. The usual guideline is that if the power outlet is defective, the cleaning base must be plugged into a separate outlet.
Replace The Battery
The Eufy RoboVac is powered by a rechargeable lithium battery that can last up to 180 minutes on a single charge. If you’re having charging troubles, disconnect the battery from the vacuum, wait 5 minutes, and then plug it back in.
If the problem persists, you should try replacing the battery with a new one. According to the manufacturer, if your Robovac has been used for more than a year, replacing the battery with a new one may generally resolve charging difficulties.
Update The Firmware
A firmware update is essential for improving your RoboVvac’s functioning. It enhances the device’s functionality and capabilities, as well as fixing any performance problems that may arise, such as charging difficulties.
Regular firmware updates can help you avoid costly repairs or bug fixes, so make sure you update it before you have a problem by following these steps:
- First, make sure your home’s WiFi is up and running.
- Select the RoboVac on the EufyHome app.
- The “Firmware Update” button may be found by tapping the three dots in the upper right corner.
- Then, to upgrade the firmware, tap on it.
Damaged Circuit Board
Your Eufy Robovac circuit board may be damaged if none of the following works. Your Robovac’s circuit board is a little piece of hardware. It guarantees that electricity flows freely throughout the system of the gadget. As a result, if it is destroyed, your Robovac will lose its ability to retain electric charges.
“What causes damage to the circuit board?” The circuit board may be damaged by a variety of factors, including:
- Power surges
- Water spillage
If any of these things come into contact with your Eufy Robovac, it may malfunction and cease charging. Unfortunately, repairing a circuit board without an electronics specialist isn’t easy.
So, if your Eufy Robovac won’t charge, immediately take it to a repair facility. Have a specialist examine your equipment and repair any circuit board damage.
“My Eufy Robovac is still covered by the manufacturer’s guarantee.” “Can I get a replacement by calling the support line?” Yes, you certainly can. But only if an external factor did not cause the damage. You can get a new Robovac if yours is malfunctioning in the first place. It’s recommended to take it to a repair facility if you accidentally spill water on it.
What If My Eufy Robovac Charges With A Red Indicator
Check the following if your RoboVac displays a red signal while charging:
- Reconnect the charging base to the adapter. Make sure the charging base’s white power indicator is turned on.
- Allow the Eufy Robovac to dock on its own to ensure that the charging pins are correctly attached.
- Unplug the vacuum’s battery, wait 5 minutes, then plug it back in.
- Wait 6 hours after charging to observe whether the beating orange light becomes solid blue.
- If your RoboVac has been in use for more than a year, replacing the battery should typically fix the problem. Place an order for a new battery.
Can I Leave The Eufy Robovac On The Charging Base After It’s Fully Charged?
Even if the RoboVac is completely charged, you may place it on the charging base. Overcharging the battery is prevented via the battery protection circuit. The RoboVac will cease taking power once it is completely charged. As a result, the vacuum may be ready to use at any time and clean daily. If you’re going to be gone for a long period, like a week, unhook the adapter and charging base, then turn off the RoboVac’s main power switch for safety.
Conclusion On Eufy Not Charging
If your Eufy doesn’t charge, wipe the charger connectors on the Roomba and base station with a moist paper towel to remove any accumulated muck over time. If not, contact the Eufy service center to have the Charging Base repaired or replaced.