Shark Vacuum Not Connecting To Wifi? Worry no more we have solutions for you. Shark robot vacuums are ground-breaking home cleaning gadgets that can clean a range of surfaces and can be controlled via a smartphone app. You may assign them to specific rooms, have them work on a timetable, and some units even clean themselves. But what if it doesn’t operate the way you expect it to?

If your Shark vacuum doesn’t connect to WiFi or your phone, it could be due to a faulty Internet connection or a simple file error within the void.

4 Reasons Why Shark Vacuum Is Not Connecting To Wifi

Table of Contents

Interference Caused By Other Devices

Because many consumer gadgets use the 2.4 GHz Wi-Fi network, other devices in your home may interfere with the Shark robot’s Wi-Fi signal. Microwave ovens, your neighbor’s Wi-Fi access point, baby monitors, and wireless video and audio equipment are all these gadgets.

If you’re having trouble connecting, you’ll need to turn off these devices. You can use a Wi-Fi analyzer app to find interferences, and you’ll need to modify the Wi-Fi channel by consulting the user handbook.

Dual-band Routers

Modern Wi-Fi routers typically use the 2.4GHz and 5GHz frequency bands. The Shark IQ robot can only connect to 2.4 GHz Wi-Fi networks, not 5GHz. Check if your router is dual-band and can relate to these networks. Check the model number on the manufacturer’s website or the SSID name to see if your router is dual-band.

If you have different Wi-Fi networks, ensure your Shark robot is connected to the 2.4 GHz network. If you have one Wi-Fi network, it will automatically connect to that.

Wifi Password Is Incorrect

It’s possible that you just typed your Wi-Fi password wrong, causing your Shark IQ robot to lose connectivity.

It’s also possible that routers operate on different frequencies. The passwords for the networks on these additional frequencies will either be the same or different.

As a result, it’s critical to double-check that the correct password was input in each of these scenarios.

Router Location And Coverage Issues

Your Shark IQ robot’s Wi-Fi connection may be lost regularly. This could be due to a weak link in the area where the robot vacuum receives the connection.

To begin, the location of your router has a significant impact on how your robot connects. It should be placed in the center of the house to ensure uniform coverage.

A dead zone, also known as a poor coverage area, is where the network is unavailable. This may occur near large metal objects such as the stove or refrigerator and beneath your furniture.

You may quickly discover these regions by checking for accessible networks on your smartphone in areas where your robot is not connected. After identifying these dead zones, consider moving your router to see if the connection improves.

How To Fix

Step 1: Restart your Wi-Fi

You can do this by disconnecting the power cord from your router’s back and waiting 60 seconds before plugging it back in.

Connect your other devices, such as your phone, tablet, or computer to ensure your Wi-Fi is operating correctly. Continue to Step 2 if you’re sure your Wi-Fi is operating correctly.

Step 2: Turn On Your Shark Vacuum Again

Press the power button on the side of your robot to turn it off, then wait at least 10 seconds before turning it back on.

Step 3: Turn Off And On Your Phone

Restart your phone after you’ve restarted your Shark robot. Please turn off your phone, then wait a few minutes before turning it back on and connecting to your Wi-Fi. You will have a fresh connection start if you complete all three stages.

If your home has several Wi-Fi networks, connect to the 2.4GHz network rather than the 5GHz network when connecting your Shark robot to your Wi-Fi in the SharkClean app.

This step will be completed automatically if your home has one Wi-Fi network.

If you’ve followed the procedures above but still can’t get your Shark robot to connect to a Wi-Fi network, it’s time to move on to the next stage in troubleshooting the problem. Here are two issues to address:

Change The firewall And MAC Filtering Settings

Firewall settings may block specific ports. Examine your home’s technology, such as router settings. The following ports should be open or safelists to ensure a smooth connection for your Shark robot: 53, 55055, 55056 (HTTP), and 443 (HTTPS). Please double-check the instructions for configuring firewalls in your router’s user manual.

MAC filtering can also prevent some devices from connecting to your Wi-Fi network, including your Shark robot. If your network is configured only to allow specific devices to join, ensure the Shark robot’s MAC address is included in the list. This is usually located on the robot’s backside.

Bring Your Router Closer To Your Shark Robot And Phone

If your Shark robot’s Wi-Fi connection drops regularly, it’s possible that the Wi-Fi signal in the area where the Shark robot falls isn’t strong enough.

The location of a router has a significant impact on a Shark robot’s connectivity. Place your router in a more central location in your home so that coverage is consistent throughout.

Even with centrally located routers, dead zones surrounding heavy metal objects such as refrigerators or stoves may exist. Using your smartphone to search for available networks in regions where the robot disconnects is an excellent way to find them.

Compare the signal strength of available networks in those regions to that in other sections of your home. Try shifting the router to a better location if you notice a dead zone. Even a minor movement of the router can substantially enhance or eliminate the dead zone.

Understanding the Wi-Fi indicator lights on Shark robots

A Shark robot includes many indication lights that indicate different types of Wi-Fi communication difficulties. Here’s a quick rundown of what the various indicators mean:

! (RED) + Wi-Fi indicator (RED Flashing). A red exclamation point will light up, and the Wi-Fi indicator light will flash if your password is entered incorrectly. The Shark robot will say “incorrect wireless network password.” Ensure you have the correct Wi-Fi password when starting your connection setup.
! (Flashing red) + Wi-Fi (RED). If the exclamation mark light and the Wi-Fi indicator light are solid red, with nothing flashing, your wireless network could not be found. Connect another device to confirm your network is working, and try connecting again. If the issue persists, follow the three quick troubleshooting steps we reviewed before trying again.
! + Wi-Fi (Flashing RED alternately). If the exclamation mark light and the Wi-Fi indicator light are both red and flashing alternately, you have entered the wrong username or password for your Shark account. Try entering your Shark account username and password again.
! + Wi-Fi (Flashing RED at the same time). If the exclamation mark light and the Wi-Fi indicator light are both red and are both flashing at the same time, then the Shark robot is not connected to the network. The Shark robot also says, “cannot connect to the wireless network.” To resolve this, follow the three quick troubleshooting steps we just reviewed before trying again.

+ Wi-Fi indication (RED) (RED Flashing). If you mistype your password, a red exclamation point will appear, and the Wi-Fi indicator light will flash. “Incorrect wireless network password,” says the Shark robot. Make sure you have the correct Wi-Fi password when setting up your connection.
+Wi-Fi + (flashing red) (RED). Your wireless network could not be found if the exclamation mark light and the Wi-Fi indicator light are solid red with nothing flickering. Connect a different device to your network to ensure it’s working, then reconnect. If the problem persists, try again using the three simple troubleshooting methods we just went over.
+ Free Wi-Fi (Flashing RED alternately). If the exclamation mark light and the Wi-Fi indicator light are both red and flashing, you have entered the wrong username or password for your Shark account. Please try again with your Shark account username and password.
+ Wi-Fi (Flashing RED at the same time). The Shark robot is not connected to the network if the exclamation mark light and the Wi-Fi indicator light are red and flashing simultaneously. “Cannot connect to the wireless network,” the Shark robot will also declare. Before trying again, go over the three brief troubleshooting methods we just went over.

The Shark Vacuum Won’t Stay Connected To The Wifi

If your Shark vacuum connects to WiFi but does not stay connected, the signal strength is most likely the issue. The unit may cease working if it is moved too far away from the WiFi router. When setting up your new appliance, ensure it’s in the middle of the room, as close to the router as possible.

Causes

When your device doesn’t stay connected to WiFi, the most likely cause is that it is unable to connect as it moves away from the router. There may be dead spots in larger homes where the WiFi cannot penetrate. This could be due to their proximity to the router or interference from larger metal objects such as the refrigerator.

How To Fix

Replace your router with a newer model if your WiFi signal is weaker in some regions of the house. This will aid in expanding the signal’s reach. In huge residences, it is possible to acquire WiFi boosters, which will enhance the range of motion.

Conclusion On Shark Vacuum Not Connecting To WIfi

Most Shark vacuum connection troubles are caused by strained WiFi signals or internal bigs within the app or phone. To resolve connectivity issues, ensure that all of your devices are connected to the same WiFi network and that they are near together while connecting.

Make sure the vacuum is turned on and close to the router. If anything isn’t connecting properly, try resetting the app and the unit to remove any corrupted internal data.

It’s natural for electrical devices to malfunction. Still, with the three-step reset procedure outlined above, you’ll be able to quickly fix your Shark vacuum and reconnect it to your Wi-Fi network.